Shipping & Returns

Free Shipping Policy

S&B currently offers free ground shipping* for orders that meet the following requirements:

  • Shipping address is within the 48 US contiguous states.
  • Product(s) in cart totals $98.00 or greater.

*Please Note: The free shipping promotion is only offered to non-dealer accounts.

 

Refund Policy

  • Item(s) must be returned within 30 days of purchase.**
  • Item(s) must be in new condition.
  • All parts of the product must be returned.

Shipping and reimbursement policies:

  • Shipping charges are the customer's responsibility unless the return is due to S&B Filters' error.
  • It is the customer's responsibility to verify that the package actually is returned to S&B Filters' Fontana, California location. (It is recommended that a shipping method with tracking is selected.)
  • A 15% restocking fee applies unless:
    • The return is due to S&B Filters' error.
  • S&B Filters will not provide any cash refunds.
  • RMA's (Return Material Authorizations) will be processed within 1 business day upon receipt of product.
  • If applicable, a credit card refund will be processed within 1 business day upon receipt of product
  • If a customer has terms with S&B Filters, a credit memo is issued at that time.

**Universal Filters are not eligible for returns as it is a made to order product and all sales are final.